If you make a reservation, pay for it, and later decide to cancel it before the reservation deadline, you can apply for a refund through the HAPL Office. We must receive your request to cancel your registration in writing by email at firstname.lastname@example.org or fax at 713-622-3723. You will receive the total amount charged minus a $5.00 credit card processing fee. The deadline for this event is Tuesday, November 17th @ 5:00 p.m.
When you request a refund, include the name and date of the event, and how much you paid. Refunds cannot be made for reservations that were paid for, but not cancelled before the reservations deadline. When that happens, you are considered a no-show.